What is an Account Manager?

Obviously, an Account Manager manages accounts, but what does that actually mean? The Account Manager is the main point of communication and acts as a translator between the client and the agency. They take the client’s big ideas and communicate with the agency to find interesting ways to bring them into reality. They continually look to make sure that clients' needs are being met, no matter what. An Account Manager’s goal is to always go above and beyond client expectations while staying on schedule and within budget.  When the customer is happy, you can bet that somewhere there's an Account Manager smiling.

When cultivating relationships with clients, the Account Manager becomes an extension of their team. Not only does an agency want to deliver on projects, they also aspire to see a business or organization grow & succeed. Building and maintaining strong, long-lasting relationships with clients allows the Account Manager to learn more about each client’s business and industry, which in turn helps the Account Manager identify the perfect marketing opportunities. Fielding difficult questions and making thoughtful suggestions is all in a day's work for an Account Manager. They are responsible for staying up-to-date on the everchanging developments in the marketing industry and that means they can easily educate and advise clients on what best suits their needs.

Working alongside a wide array of businesses and organizations as partners in their ongoing marketing efforts, an Account Manager is always committed to learning. They strive to be your personal guide through a rapidly changing industry and take a vested interest in your business or organization's growth and success.

If you have a desire to make great things happen for other people, consider joining our team as an Account Manager today!